Generic top-level domainsIDNDNSSEC
Overview
.contact is a generic top-level domain (gTLD) introduced through ICANN's New gTLD Program. The string is intended to serve as a recognizable namespace for dedicated contact pages, customer-support sites, complaint or contact communities, and other uses focused on connecting customers with organizations or products.
History
- Applied-for as part of ICANN's New gTLD Program; reveal day of applied-for strings was 13 June 2012.
- The application was submitted by Top Level Spectrum, Inc.
- .contact was delegated to the DNS Root Zone on 22 December 2015.
- Classified as a generic TLD and listed in technology-related new gTLD categories (registry priority noted as 1231 for Top Level Spectrum).
Usage and Audience
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Target audience:
- Companies and brands that want a dedicated, memorable contact or support site (for example: product.contact or brand.contact).
- Communities and services focused on customer feedback, complaints, or customer service operations.
- Individuals or organizations wishing to create a focused contact area separate from a main website.
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Registry intentions (from the applicant):
- Position .contact as a recognizable, viable extension for contact-focused sites.
- Encourage registrants to create websites dedicated to contact and customer interaction.
- Use targeted marketing and niche pricing to attract registrants interested in dedicated contact services.
- Projected growth included estimates (applicant projected up to ~33,000 registrations by end of year 3 under conservative scenarios).
Registration Rules
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Registration policy and availability:
- The registry planned an open registration policy—domains offered through ICANN-accredited registrars without verification of certification, training, or other merit-based requirements.
- No special eligibility verification required for registrants was described in the application.
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Rights protection and dispute mechanisms:
- The registry committed to implementing ICANN-mandated rights protection mechanisms, including the Trademark Clearinghouse, the Uniform Rapid Suspension (URS), the Trademark Post-Delegation Dispute Resolution Procedure (PDDRP), the Registry-Registrar Data Escrow/Dispute processes (RRDRP), and the Uniform Domain-Name Dispute-Resolution Policy (UDRP).
SEO and Brand Impact
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Brand positioning:
- The applicant emphasized that .contact would create a clear, focused namespace for contact-related services and improve discoverability of official contact information.
- Owning a .contact domain was framed as a way for companies to centralize and highlight contact/support channels separate from their main websites.
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Trust and abuse concerns:
- The registry intended to use standard ICANN rights-protection mechanisms to mitigate defensive, bad-faith, and malicious registrations, supporting brand protection and trustworthiness for legitimate registrants.
Operator
Whois
% IANA WHOIS server % for more information on IANA, visit http://www.iana.org % This query returned 1 object domain: CONTACT organisation: Dog Beach, LLC address: c/o Identity Digital Limited address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) contact: administrative name: Vice President, Engineering organisation: Identity Digital Limited address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) phone: +1.425.298.2200 fax-no: +1.425.671.0020 e-mail: tldadmin@identity.digital contact: technical name: Senior Director, DNS Infrastructure Group organisation: Identity Digital Limited address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) phone: +1.425.298.2200 fax-no: +1.425.671.0020 e-mail: tldtech@identity.digital nserver: V0N0.NIC.CONTACT 2a01:8840:1a:0:0:0:0:34 65.22.24.34 nserver: V0N1.NIC.CONTACT 2a01:8840:1b:0:0:0:0:34 65.22.25.34 nserver: V0N2.NIC.CONTACT 2a01:8840:1c:0:0:0:0:34 65.22.26.34 nserver: V0N3.NIC.CONTACT 161.232.12.34 2a01:8840:f6:0:0:0:0:34 nserver: V2N0.NIC.CONTACT 2a01:8840:1d:0:0:0:0:34 65.22.27.34 nserver: V2N1.NIC.CONTACT 161.232.13.34 2a01:8840:f7:0:0:0:0:34 ds-rdata: 53062 8 2 222b955db8b21ee60995cca8de45627d6e0156627453fec444ef6c57339e8375 whois: whois.nic.contact status: ACTIVE remarks: Registration information: https://www.identity.digital/ created: 2015-12-10 changed: 2023-09-12 source: IANA