Generic top-level domainsIDNDNSSEC
Overview
.promo is a generic top-level domain (gTLD) created in ICANN's New gTLD Program intended for promotions and marketing campaigns. The string was applied for by Phenomena Group and is categorized for commerce; the registry backend is listed as Afilias.
History
- Applied-for as part of ICANN's New gTLD Program (reveal day referenced on 13 June 2012).
- The application by Phenomena Group (Phenomena Group Oy) succeeded.
- The .promo gTLD was delegated to the DNS Root Zone on 31 December 2015.
- Operator/registry management responsibilities are held by Phenomena Group Ltd (Phenomena Domain Name Management team), with technical registry services associated with Afilias noted in registry details.
Usage and Audience
- Intended audience:
- Brands and marketers running promotional and campaign activity.
- Organizations and channel partners that enter into commercial agreements with the registry operator.
- Intended uses described by the applicant include:
- Cross-channel campaign management for interactive brand ecosystems.
- A centralized, cloud-based SaaS platform to manage campaigns across social media, email, mobile and other digital channels.
- Tools for subscriber acquisition, retention, activation, real-time analytics, consumer profiling and segmentation.
- The registry positions .promo as a platform for trusted promoters to deliver marketing campaigns while addressing security, legal and privacy concerns.
Registration Rules
- Registrations are restricted: domain names are available only to organizations that have entered into a commercial agreement with Phenomena Group Ltd or its affiliates (for example, channel partners).
- The Phenomena Domain Name Management team is responsible for developing, maintaining and enforcing the .promo Domain Management Policy, which defines eligibility, allocation, acceptable use and dispute resolution.
- The policy is intended to be updated regularly to align with .promo's commercial and strategic interests and applicable ICANN consensus policies.
SEO and Brand Impact
- The applicant explicitly stated an intention to ensure .promo campaigns rank highly in search engines for keywords such as “Promo” and “Promotions.”
- The registry aims for .promo to become a universally recognized brand among marketers and a trusted signal for consumers, emphasizing high security and privacy standards to support brand trust and campaign delivery.
Operator
Whois
% IANA WHOIS server % for more information on IANA, visit http://www.iana.org % This query returned 1 object domain: PROMO organisation: Identity Digital Limited address: c/o Identity Digital Inc. address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) contact: administrative name: Vice President, Engineering organisation: Identity Digital Limited address: c/o Identity Digital Inc. address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) phone: +1.425.298.2200 fax-no: +1.425.671.0020 e-mail: tldadmin@identity.digital contact: technical name: Senior Director, DNS Infrastructure Group organisation: Identity Digital Limited address: c/o Identity Digital Inc. address: 10500 NE 8th Street, Suite 750 address: Bellevue WA 98004 address: United States of America (the) phone: +1.425.298.2200 fax-no: +1.425.671.0020 e-mail: tldtech@identity.digital nserver: A0.NIC.PROMO 2a01:8840:ee:0:0:0:0:9 65.22.244.9 nserver: A2.NIC.PROMO 2a01:8840:f1:0:0:0:0:9 65.22.247.9 nserver: B0.NIC.PROMO 2a01:8840:ef:0:0:0:0:9 65.22.245.9 nserver: C0.NIC.PROMO 2a01:8840:f0:0:0:0:0:9 65.22.246.9 ds-rdata: 61459 8 2 583dcffeacf0cf25f52e5f4d356db7e3d3e4145992edc4e8b1fea3b5ad1868ca whois: status: ACTIVE remarks: Registration information: https://www.identity.digital/ created: 2015-12-18 changed: 2025-09-04 source: IANA